We do our best to fulfill every order on time.

However, sometimes a job order gets mixed up with other files, or stashed away somewhere else. Or we totally forget to send an item (whoops, our bad!)

Sometimes, unfortunate events happen (just like this COVID pandemic) and the production line gets interrupted.

If for any reason you haven’t received your order, please know that we are so, so sorry about this. We are here to help you out!

Kindly fill up this form so we can take appropriate action. All information submitted here is private.